Expanding Community Engagement & Donations Through Multi-Channel Campaigns

Client Overview

A county-wide library system focused on increasing awareness of programs, events, and community resources across multiple branches.

Challenge

  • Reaching diverse audiences across different age groups and communities
  • Promoting a wide range of programs, events, and initiatives
  • Limited visibility beyond existing patrons
  • Need to drive both awareness and in-person participation

Strategy

SAS implemented a multi-channel community outreach strategy designed to maximize visibility and engagement:

  • Targeted digital advertising (Display, Video, and Paid Social)
  • Geotargeting campaigns across Anne Arundel County
  • Campaigns promoting events, seasonal programs, and initiatives
  • Organic social support to increase engagement and visibility
  • Creative messaging tailored to families, students, and local residents

Results

  • Strong increase in campaign impressions and community reach
  • Increased awareness of library programs and services
  • Growth in engagement across social and digital channels
  • Higher participation and visibility for key events and initiatives

Key Takeaway

SAS helped expand the library’s reach beyond its existing audience, delivering targeted,
cost-efficient campaigns that increased awareness and community engagement.